A walkthrough of the patient-facing experience at Tennessee Orthopaedic Alliance — pre-check, estimates and payment, from the patient's phone.
The clearest way to judge an intake and payment platform is to watch what the patient actually sees.
This walkthrough follows the Tennessee Orthopaedic Alliance patient experience end to end from a phone: the pre-visit text, mobile pre-check and forms, the cost estimate arriving before service, and the one-tap payment that closes the loop.
Two minutes, no slides. Worth watching if you are comparing vendors and want to see the consumer surface rather than the admin console.
